Bellman (m/f/*) Job in Czechia – This full-time, on-site role is part of the Front Office and Guest Services team in Prague. The Bellman welcomes international guests, handles luggage, manages the hotel entrance and valet parking, and helps guests with transport and room arrangements. The role requires professional manners, good English, a valid Category B driving license, reliability, physical stamina, and an interest in luxury hospitality.
Job Details
Department
Rooms Division, Front Office & Guest Services
Location
Prague
About the Job
Augustine Hotel Prague is a historic hotel in the heart of Malá Strana. It is located in a 13th-century monastery. The hotel combines historic architecture with modern luxury.
The hotel aims to become a leading ultra-luxury hotel in Central Europe. It focuses on personal guest experiences and high service standards.
Whether you are focused on professional excellence or have a passion for luxury service, there is a place for you at Augustine Hotel Prague. The Front Office team is looking for dedicated professionals who enjoy providing high-quality hospitality and creating a smooth first impression for guests.
Key Responsibilities
- Welcome international guests in a warm, professional, and respectful way.
- Handle guest luggage with care. Make sure luggage reaches guest rooms safely and quickly.
- Manage the main hotel entrance and valet parking services.
- Coordinate guest arrivals and departures for a smooth experience.
- Assist guests during their stay.
- Open doors and arrange transport when needed.
- Escort guests to their rooms with care.
Skills, Knowledge and Expertise
- Maintain professional manners and a polished appearance.
- Put guests first in every interaction.
- Have good English skills for communication with international guests.
- Have a valid Category B driving license.
- Feel confident driving different types of vehicles.
- Have good physical stamina and strong reliability.
- Show a genuine interest in learning about luxury hospitality.
Benefits
- Work in the unique setting of a beautiful 13th-century monastery.
- Staff discounts at hotels worldwide.
- Employee rates at Sixt.
- Complimentary meals.
- 25 vacation days.
- Career growth opportunities.
